FAQ | PALMA Perfumes

Product & Wear

Understanding oil-based extrait and how it performs

Is PALMA alcohol-free?

How long does PALMA last on skin?

Will PALMA project strongly?

What’s the difference between extrait and eau de parfum?

Does the scent change on my skin?

Can I layer PALMA fragrances?

Why does PALMA smell different on me than on someone else?

Proper application, storage, and maintenance

How do I apply oil-based extrait for best results?

Can I use PALMA on clothes and fabrics?

Will PALMA stain fabrics?

Is PALMA safe for sensitive skin?

How should I store my PALMA perfume?

Why does the oil color vary between batches?

Processing, delivery, returns, and support

How fast do you process and ship orders?

Do you ship internationally?

Will I receive tracking information?

What is your return policy for opened products?

My order arrived damaged — what do I do?

Can I change my shipping address after ordering?

Collector presentation and experience details

Is the Discovery Set just a sample set?

Do you offer gift wrapping or personal notes?